We have the highest standards when it comes to coffee, and we know our consumers do too.
To ensure every bean delivers, we invest extensively in quality control. From raw materials through to packaging equipment, we ensure every product produced meets our fastidious expectations. Skilled professionals put our coffees through rigorous testing in our state of the art quality assurance lab in order for us to provide our customers with the best coffee to serve their clients. Crafting a better bean, every time.
Before any shipments leave the source, they are required to send us a pre-shipment sample of each container purchased. This sample is evaluated at our facility for moisture level, defect count and screen size. If these parameters are within specifications, then it is roasted on a sample roaster and cupped using a standardized steeping method. The sensory evaluation is the final test. The coffee must meet a strict flavour criteria which has been established for each particular type. If the sample passes these stringent requirements, the coffee is now ready for shipment. The coffee is sent to an independent warehouse close to the roasting facility. Here, it is offloaded and independent samples are drawn from different areas of the batch and sent to Brazilian Canadian Coffee Co. These samples are evaluated using the same criteria outlined above. The key here is to confirm that this sample result is consistent with the first pre-shipment sample to ensure there is consistency as well as quality.
Once in process, samples are tested daily on a predetermined schedule. Physical and sensory evaluations are performed at all the major stages of production listed below.